All the product orders are sent generally through ICS or Canada Post and are delivered to your mailbox at your professional or personal address. With few exceptions, all orders received before noon, Monday through Friday, are shipped the same day and received within 2-10 business days anywhere in Canada.
All deliveries in Canada cost 10.99$. Delivery is free with any purchase of 150$ + before taxes and after promo codes. No additional charges will be added to the shipping. The shipment address needs to be valid and located in Canada.
We ship internationally. Delivery costs vary from country to country. Shipping rates are calculated automatically at checkout, after entering your country. We are not responsible for any additional costs related to customs clearance in your country. We are not responsible for the detention of your parcel at customs in your country. Find out about the laws in your country related to customs clearance fees for cosmetics products coming from abroad, in this case Canada. WorldWide- delivered within 10-14 days (via FedEx/USPS); door to door service, with a signature condition of delivery.
You moved and you wish to change the delivery address? No worries, you just have to update your information when you make your next purchase.
During the delivery, we ask you for a signature to confirm the reception of your parcel. If you are not home at that moment, you will have to get your parcel at a counter of Canada Post. If you do not get the parcel in time, it will be returned to us. If we have to send it to you again, you will be charged a $20 fee.