All the product orders are sent generally through ICS or Canada Post and are delivered to your mailbox at either your work or personal address. With few exceptions, all orders received before noon, Monday through Friday, are shipped the same day. Your package may arrive within 24 hours in the greater Montreal area and sometimes up to 10 working days in more remote areas in Canada and the United States or for any other reasons beyond our control.
All deliveries in Canada and the USA cost $9.99. Delivery is free with any purchase of over $150, before taxes and after promo codes.
No additional charges will be added to the shipping. The shipping address needs only to be valid.
We ship internationally. Delivery costs vary from country to country. Shipping rates are calculated automatically at checkout, after entering your country. We are not responsible for any additional costs related to customs clearance in your country. We are not responsible for the detention of your parcel at customs in your country. Find out about the laws in your country related to customs clearance fees for cosmetics products coming from abroad, in this case Canada. WorldWide- delivered within 10-14 days (via FedEx/USPS); door to door service, with a signature condition of delivery.
You moved and you wish to change the delivery address? No worries, you just have to update your information when you make your next purchase.
During the delivery, we ask you for a signature to confirm the reception of your parcel. If you are not home at that moment, you will have to get your parcel at a Canada Post outlet. If you do not get the parcel in time, it will be returned to us. If we have to ship it again, there will be an extra fee of $20 added.